Shipping

  • Do you ship internationally?

    Yes, we ship worldwide but have some restrictions for shipping to the UK (see more about that here - Do you ship to the UK?). Please be aware that you may be liable for import duties, customs and/or taxes which may be due at the point of, or after delivery. We don't have any control over any dut...
  • Do you ship to the UK?

    We do! However, we've had to put a limit of $200 USD, or around 135GBP in place for shipping to the UK because of the new Brexit rules that began on January 1st, unfortunately. Any orders under 135GBP now require us to collect VAT at the time of sale and remit it to the UK government periodically...
  • How do you package orders for shipping?

    We lovingly prepare each one of our orders for its journey to you using the best packaging materials we can find with the least environmental impact. Each order is first carefully wrapped in 100% recycled, recyclable, and naturally biodegradable kraft paper, and then packaged in a recycled and re...
  • How long does shipping take?

    Orders are lovingly packaged using eco-responsible materials (see How do you package orders for shipping?) and shipped from our HQ in Miami, FL within the same or next business day. We ship Monday - Friday, excluding US holidays. We’ll email you with your tracking info as soon as your order is sh...
  • How long will it take to pack up and ship my order?

    Orders are lovingly packaged using eco-responsible materials (see How do you package orders for shipping?) and shipped from our HQ in Miami, FL within the same or next business day. We ship Monday - Friday, excluding US holidays. We’ll email you with your tracking info as soon as your order is sh...
  • How much does shipping cost?

    Shipping costs will vary based on weight and location. To get an exact shipping cost, add your items to your cart, go to your cart page and scroll down to use the shipping rates calculator, or begin the checkout process. You can use the following as a rough guide: Within the U.S.: Free USPS Pri...
  • Where do you ship from?

    We ship from our office/warehouse in Miami, FL. Many other e-commerce companies choose to outsource their shipping and fulfillment, but we like to keep it in-house so that we can be more flexible with the needs of our customers and have more control over our packaging and sustainability practices...
  • Will international orders have to pay any additional duties and taxes?

    You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. Please be aware that we don't have any control over any duties, customs and taxes levied by the country your order is being shipped to. Since these fees are not computed nor applied ...