We ship from our office/warehouse in Miami, FL. Many other e-commerce companies choose to outsource their shipping and fulfillment, but we like to keep it in-house so that we can be more flexible with the needs of our customers and have more control over our packaging and sustainability practices. Shipping everything ourselves allows us to accommodate last-minute order changes, handwritten holiday cards, random free gifts etc. We’re also able to control things like how we store everything on the shelves, what labels we print on, the packaging we use, where we source it all from, how much waste we create, and how we dispose of it.
