When will my pre-order ship?

For every product on pre-order, there is a message on its product page with an estimated ship date. When you place your order, take note of that date as that's our best estimate at that time. Our inventory arrives on a rolling basis, so that message gets updated as time progresses (don't be alarmed if it has been updated with a later time frame than when you placed your order, that message is for new orders). The sooner you put in your order, the sooner your pre-order will ship. In most cases, we'll be able to ship your pre-order within a month of receiving your order, sometimes much sooner, and sometimes it will be a bit longer. Know, though, that we're working hard to get you your items as soon as possible and we really appreciate your patience!

If you need a more specific time frame or are worried it won’t arrive by a certain date, you can send us a message (hello@waterlust.com) and we’d be happy to help you out however we can.

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