Pre-Orders
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You’ll pay in full at checkout just as normal and an estimated date for when it will be back in stock and available to ship is listed on the product page. As soon as we have the item back in stock we’ll ship it out to you at which point you’ll receive an email letting you know it’s just been ship...
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How do I know an item is on pre-order?
If an item is on pre-order, the button to normally add the product to your cart (on the product page) will instead say "pre-order now". You’ll also see a message right above that in capital letters advising you that the product is on pre-order, with an estimated time frame when it will be availab... -
My order has mixed pre-order and in stock items, how does that work?
Our default is to hold your order and wait till the pre-ordered item is in stock to ship everything all together, for the least environmental impact. However, if you need your in-stock items shipped separately immediately, feel free to reach out to us at hello@waterlust.com and we'd be happy to a... -
Pre-orders for international orders - how does this work?
If your order contains a pre-ordered item, we’ll hold your order and wait to ship everything all together till your pre-ordered item is available. This is so we can minimize the impact of shipping long distances and simplify customs with one package instead of two. -
For every product on pre-order, there is a message on its product page with an estimated ship date. When you place your order, take note of that date as that's our best estimate at that time. Our inventory arrives on a rolling basis, so that message gets updated as time progresses (don't be alarm...
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Why should I pre-order an item?
Some of our items sell through very quickly, so allowing you to pre-order an item rather than wait till it’s back in stock to purchase it is our way of letting you get in line and ensure you’ll receive it as soon as possible before we sell out again. We work hard to keep things in stock as much a...