How do I return or exchange? - International orders

Follow the steps below to initiate a return or exchange.

  1. Pack your item(s). Include a note in your package on whether you'd like a refund or what you'd like to exchange to. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable!
  2. Mail the package back to our address at : EcoShip - Waterlust 220 North Park Road Unit 9C Wyomissing, Pennsylvania, 19610, USA
  3. Once we receive your package we'll process your refund or exchange. You'll receive an email notification when it goes through.
Mar 5, 2025

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