Follow the steps below to initiate a return or exchange.
- Pack your item(s). Include a note in your package on whether you'd like a refund or what you'd like to exchange to. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable!
- Mail the package back to our address at : EcoShip - Waterlust 220 North Park Road Unit 9C Wyomissing, Pennsylvania, 19610, USA
- Once we receive your package we'll process your refund or exchange. You'll receive an email notification when it goes through.
Mar 5, 2025