Returns and Exchanges
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How do I return or exchange? - International orders
Follow the steps below to initiate a return or exchange. Pack your item(s). Include a note in your package on whether you'd like a refund or what you'd like to exchange to. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable! Mail the package back to our a... -
How do I return or exchange? - U.S. orders
Returns and exchanges for orders within the US are easy! Customers within the United States can print their own return shipping label, and easily place a new, immediate exchange order or receive a refund to your original payment method or as store credit. Follow the steps below to initiate a ret... -
What is your return/exchange policy?
We guarantee you will love your Waterlust purchase, or your money back! If you receive one of our products and are not pleased with it for any reason, we would be happy to take it back in its original form for a full refund or exchange within 60 days of purchase, however return shipping is not fr...