Returns and Exchanges

  • How do I return or exchange? - International orders

    We are unable to offer free return shipping for international orders at this time. Follow the steps below to initiate a return or exchange. Pack your item(s). Include a note in your package on whether you'd like a refund or what you'd like to exchange to. Go ahead and reuse the recycled poly mai...
  • How do I return or exchange? - U.S. orders

    Returns and exchanges for orders within the US are easy! Customers within the United States can print their own, free return shipping label, and easily place a new, immediate exchange order with free shipping. Follow the steps below to initiate a return or exchange. Click here to visit our self...
  • What is your return/exchange policy?

    We guarantee you will love your Waterlust purchase, or your money back! If you receive one of our products and are not pleased with it for any reason, we would be happy to take it back in its original form for a full refund or exchange within 60 days of purchase. No restocking fees and free retu...