Orders

• Can I change or cancel my order?

  As long as your order hasn’t yet shipped (we usually ship same or next day) we can definitely accommodate changes and cancellations. Sometimes, even if you’ve received an email that your order has just shipped, we’re able to dig through the packed up orders to pull yours out before it’s picked up...

• Do you offer gift cards?

  Absolutely! We offer digital gift cards here. Purchasing this digital gift card creates a code as unique as you. The lucky guy or gal can then enter this code at checkout to subtract the gift card value from their order total. After checkout, you'll receive an email with your code. This gift card...

• How do I track my order?

  When we ship your order we'll send you a separate email with a tracking number to track your order. You can also log into your account and click on an order to see its status or go to track.waterlust.com to look up the status of an order. *Please note that the tracking can sometimes take a few d...